Privacy Policy

Information we collect

• Information you submit through the contact form: name, phone, email, property location, customer type, testing need, and optional message.
• Information you share by phone or voicemail.
• Basic technical information your browser sends when visiting the site (browser type, general geographic region, page you arrived on, referring URL, and any UTM campaign parameters in the link you clicked).

How we use it

We use the information you provide to respond to your inquiry, schedule radon testing, and follow up about your request. We do not sell your information.

How your contact form is processed

When you submit the contact form, your information is stored in our secure lead database and an internal notification email is sent so we can respond promptly. We may also send an internal SMS notification to our operational phone. These notifications are for our team only — you will not be added to any marketing list, and we do not use your details for promotional messages.

Cookies and analytics

This website uses only essential storage needed for the site to function and to remember your cookie choice. If analytics tools are enabled — such as Google Tag Manager, Google Analytics, or Microsoft Clarity — they will only load after you accept non-essential cookies. You can update or withdraw your choice at any time using the Cookie Preferences link in the footer. Rejecting non-essential cookies prevents analytics tools from loading or setting cookies.

Third-party service providers

We rely on trusted service providers for website hosting, database storage, email notifications, and, when configured, SMS notifications and website analytics. These providers process information on our behalf under their own privacy terms. Where any of those services are active on this site, they will be limited to the operational purpose described above.

Data retention

We retain contact requests only for as long as reasonably needed to respond and to keep basic records of our communications.

Your choices

You can request access to, correction of, or deletion of the personal information you have provided by contacting us. We will respond as soon as we reasonably can.

Contact

Questions about this policy? Please use our contact page. A verified business mailing address will be added here once finalized.

This policy may be updated to reflect changes to the website or to the tools we use.